Solutions
Services
A full range of services are included in Xtera’s turnkey portfolio, including:
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System Design
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Project Planning & Feasibility Studies
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On-shore & Off-shore Security during Installation
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Desktop Study
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Route Survey & Cable Engineering
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In-House Permitting Service
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Route Clearance
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Shore End & Installation Operations
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Post Lay Inspection & Burial
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Landing Route & Station Development
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Testing and Commissioning
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Training
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Maintenance & Operational Support
Xtera Services & Support
Xtera offers comprehensive training courses that prepare the customer to operate and maintain their system. Training courses are adjusted to suit individual customer requirements.
XteraCare™ and On-Call Premier are two support packages available for all the products that Xtera supplies for a project, including those products sourced from other suppliers. The types of services offered include:
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24-hour access to technical assistance
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Second-line support from Xtera engineers
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Repair or replacement
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Software upgrades
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Value-added professional services